Returns
Please return any unwanted items within 30 days from the receipt of goods. Unfortunately, we can’t offer you a refund or exchange after 30 days term has expired .
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@larisalondon.com.
Exchanges
If you need to exchange it for the same item, send us an email at Info@larisalondon.com and send your item to: Office 8, Silverbox House, 56 Magnet Road. London HA9 7RG
Import duties and customs
Please check if your order will incur import duty on arrival to your country. Charges differ for different customs areas.
Shipping
To return your product, you should mail your product to: Office 8, Silverbox House, 56 Magnet Road. London HA9 7RG
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. In the event of loss by mail services, we are not held liable for the goods that haven't been received.
